Are you giving customers the service they really want?
A recent survey of 2000 house owners, renters and landlords (independently conducted by Harris International) has clearly indicated that there are a number of areas where agents are struggling to meet consumer expectations – the biggest of these being “transparency”.
Consumers found a proposition about a much more transparent process whereby agents provide clear visibility on progress, together with an online ability to show precisely what is happening (on viewings, marketing activity etc), to have a very high appeal and be significantly differentiated compared to current agency offerings.
This transparent and online approach to selling/renting a house is also turning out to be an overwhelming instruction winner for agents using My Property File, who actively promote this unique selling point.
As well as My Property File helping you to deliver this proposition to your customers, agents also benefit from:
- A powerful and intuitive tool that is exclusively available to Property Software Group customers
- FREE as part of your monthly software subscription.
- Allows vendors, landlords and tenants to login 24/7, effectively keeping your doors open even when your office is shut.
- The best of traditional agency know-how and coverage, together with a 24-hour online offering to your clients. Become a hybrid agent now.
- As an added bonus, it also includes FREE online maintenance reporting for tenants, using either a website or a free mobile app
- Links directly back into your software to create maintenance jobs, whilst keeping them updated with automatic notifications.
Engage with your customers like never before. Discover more now by contacting Property Software Group today.